Privacy Policy
Blockwrap Pty Ltd is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Effective Date: 1st October 2025
1. Collection of Personal Information
We may collect personal information from you when you:
- Use our website or stockbroking software solutions.
- Register for a demonstration, create an account, or request support.
- Communicate with us via email, phone, or online forms.
The information collected may include your name, contact details, organisation, login credentials, IP address, and information relating to your use of our software.
2. Use of Personal Information
We use personal information to:
- Provide access to our stockbroking software and related services.
- Improve, support, and customise our solutions.
- Communicate with you regarding updates, maintenance, or compliance requirements.
- Meet our legal and regulatory obligations.
3. Disclosure of Personal Information
We may disclose your information to:
- Our service providers, contractors, and partners who assist in delivering our services.
- Regulatory bodies or law enforcement agencies, as required by law.
- Other parties with your consent.
We will not sell or rent your personal information.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes encryption, secure hosting, access controls, and ongoing monitoring.
5. Data Storage and Overseas Transfer
Some information may be stored or processed outside Australia. Where this occurs, we take steps to ensure compliance with Australian privacy standards.
6. Cookies and Analytics
Our website may use cookies and analytics tools to track usage patterns and improve user experience. You can disable cookies in your browser settings, but some features may not function correctly.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Requests can be made by contacting us directly.
8. Complaints
If you believe we have breached your privacy rights, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
